Support

Support Information


Order Processing
Credit card processing is conducted internally once your order has been reviewed for accuracy.

On Hold Orders
Your order will be placed on hold if any item on the order is temporarily out of stock. Action Sports will contact you if your order is on hold. We will not charge your credit card until we ship your complete order.

Return Policy
All returns REQUIRE a Return Authorization Number or they will be refused at the door, call 1.800.599.6650. We will accept returns up to 30 days from purchase with R.A. Number on the outside of the box. All freight is at customers expense and is not refundable.Thereis a20% restocking fee for returned items once shipment has been sent to customer, no fee charged if we shipped in error on our part. All items returned must be in UNUSED condition, including all the parts and in its original packaging in order to receive a credit.

Contacting Customer Service
You may email us any time, or call (1-800-599-6650) during our Customer Service hours.
             
Order Changes
If you need to contact Action Sports to request a change to your order, we will make every effort to make the change. However, we process orders as quickly as possible and cannot guarantee that your change can be made.

Additional Shipping Charges
Internet orders incurring "Oversize Package Fees" charged by our shippers will be charged an additional fee and will be added to your invoice for each oversize package. This includes all orders that qualify for free shipping. Note that the additional handling charge is in addition to the quoted shipping cost at order check-out. We do our best to make an oversize item note on any product pages that fall within this category.

The Customer Service Department Hours
Monday - Friday: 10a.m. to 5p.m. EST.
 

Shipping Infomation

We use FedEx as our shipping carrier. We cannot ship to P.O. Boxes
 
Online Payment Solution