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Bike Service & Repair

Professional People, Training & Tools

When you bring in your bike for service, we always start with a free, no-obligation estimate of the work that's needed. One of our service pros will discuss your bicycle with you and carefully explain what we recommend, always respecting your choices and your budget.

We're service pros

Our service staff is professionally trained and certified to work on all bicycle makes and models, not just the ones we sell. And every member of our service team participates in training sessions with factory service techs several times each year.

So, whether it’s a minor tune-up or a major overhaul where we go completely through your bicycle and get it running like new, you can count on us to do the job right the first time, every time.

Walk-ins are welcome

Getting ready for a ride and discovered that a tire's gone flat? Did you hit a pothole and knock your wheel out of true? Sometimes you can't plan when your bike needs attention. Why not bring it in?

If we can fix it on the spot, we will. And if we need more time, we'll let you know when to stop by to pick it up. Come in, call or email us soon so we can make that important repair or adjustment and get you back on your bike ASAP.

Appointments are helpful

If you prefer the convenience of an appointment, we'll let you know how long the repair will take so that you can plan accordingly. If it’ll be ready quickly, you might want to check out what's new in our store while you’re waiting.

If you’re going to run some errands while your bike's being fixed, just give us a number where we can reach you in case we have any questions. Thank you!

Lifetime Bike Warranty

All bikes purchased from Action Sports in Branford or Old Saybrook come with a Lifetime Warranty. This extends the warranty on parts to a lifetime against defects in workmanship*. It also entitles the customer to Free Bike Adjustments, and 10% off all bike accessories.

*Warranty is void if caused by normal wear, abuse, misuse or damage

Lifetime Bike Basic Tune with Bike Purchase

All bikes purchased from Action Sports in Branford or Old Saybrook come with a Lifetime Basic Tune. The following is included in the Basic Tune:

  1. Bike frame wipe down
  2. Front brake adjustment
  3. Rear brake adjustment
  4. Front derailleur adjustment
  5. Rear derailleur adjustment
  6. Proper tire inflation
  7. Lubricate cables
  8. Lubricate chain and gears as needed
  9. Tighten all bolts to proper torque specifications

Tune-Up Package Options

For the most comprehensive service and the best value, we recommend choosing one of our complete tune-up packages. We also offer a la carte bike repairs if you're in need of a minor fix or adjustment. We strive to complete your bike service quickly and accurately. Learn more about our packages and visit us today for your free estimate.

STAGE 1 BIKE SERVICE

$90.00

We recommended this service for the recreational rider’s bike and every 50 hours or as needed.

Everything on your bike is professionally adjusted, torqued and aligned.

After we give your bike a wash, we’ll calibrate, tune and adjust your brakes and shifting to a high level standard as well as torque any fasteners to manufacturing specifications.

  1. Bike wash - clean entire bike with environmentally friendly bike cleaning solution
  2. Wheel wash – clean wheels with environmentally friendly cleaning solution
  3. Safety inspection
  4. Torque all bolts to manufacture specifications
  5. Align and adjust brakes
  6. Align and adjust shifting
  7. Proper tire inflation
  8. Inspect bottom bracket
  9. Adjust headset

Replacement parts are not included

STAGE 2 BIKE SERVICE

$175.00

We recommend this service for the bike that gets a lot of riding attention and heavy duty use on the road or trails. Also every 50 hours or as needed.

Everything is cleaned, adjusted, and torqued

After we give your bike a wash your drive train will get a thorough deep clean, your brakes and shifting will be lubed, tuned and dialed in to perfection.

  1. Bike wash– clean entire bike with environmentally friendly bike cleaning solution
  2. Wheel wash – clean wheels with environmentally friendly cleaning solution
  3. Safety inspection
  4. Torque all bolts to manufacture specifications
  5. Align and adjust brakes
  6. Align and adjust shifting
  7. Proper tire inflation
  8. Remove and inspect bottom bracket
  9. Remove and inspect cranks
  10. Adjust headset
  11. Wheel true
  12. Deep clean of drive train components (crank arms and chain ring, chain, cassette and derailleur) in our ultrasonic cleaner

Replacement parts are not included

STAGE 3 BIKE SERVICE

$350.00

We recommend this service for the bike that is used competitively, has high miles or has just seen better days and you want to bring it back to life. Recommended every 100 hours

Complete disassembly, deep clean, inspection, lubed, reassembly, tuned and adjusted to perfection.

All the components, bearings and bolts are getting love too. We’ll begin with disassembling your bike down to the bare frame for deep clean for proper inspection of everything. The next step is to relube all inner surfaces as needed for proper reassembly then calibrated to perfection.

  1. Full disassembly of bike
  2. Deep clean on all components (ultrasonic cleaner will be used only on parts that won’t be damaged by machine)
  3. Deep clean bike frame
  4. Thorough inspection of all parts, components, fame and all linkage
  5. Overhaul or replace bearing systems
  6. Lubricate all necessary inner surfaces
  7. Bike reassembly
  8. Flush and replace hydraulic fluids
  9. Replace and reroute all cables and cable housing
  10. True wheels
  11. Add sealant to tubeless wheel system (if applicable)
  12. Align and adjust brake system
  13. Align and adjust shifting system
  14. Proper air inflation
  15. Safety inspection. We’ll go over ever bolt, screw and fastener to be sure it’s all torqued to manufacture specifications.
  16. Bike fitting

Replacement parts are not included. There will be no additional charge for installing upgraded parts to this service at the time of service

Contact us to schedule your bike service today.

Home Bike Repair 

We recommend having a few products at home to help you keep your bike in excellent working condition between your annual tune-ups. We have an excellent selection of essential tools, lubricants and cleaning products, and quality work stands. Shop online and pickup your items for free on your next shop visit.