Bike Service & Repair
Professional People, Training & Tools
When you bring in your bike for service, we always start with a free, no-obligation estimate of the work that's needed. One of our service pros will discuss your bicycle with you and carefully explain what we recommend, always respecting your choices and your budget.
We're service pros
Our service staff is professionally trained and certified to work on all bicycle makes and models, not just the ones we sell. And every member of our service team participates in training sessions with factory service techs several times each year.
So, whether it’s a minor tune-up or a major overhaul where we go completely through your bicycle and get it running like new, you can count on us to do the job right the first time, every time.
Walk-ins are welcome
Getting ready for a ride and discovered that a tire's gone flat? Did you hit a pothole and knock your wheel out of true? Sometimes you can't plan when your bike needs attention. Why not bring it in?
If we can fix it on the spot, we will. And if we need more time, we'll let you know when to stop by to pick it up. Come in, call or email us soon so we can make that important repair or adjustment and get you back on your bike ASAP.
Appointments are helpful
If you prefer the convenience of an appointment, we'll let you know how long the repair will take so that you can plan accordingly. If it’ll be ready quickly, you might want to check out what's new in our store while you’re waiting.
If you’re going to run some errands while your bike's being fixed, just give us a number where we can reach you in case we have any questions. Thank you!
Lifetime Bike Warranty
All bikes purchased from Action Sports in Branford or Old Saybrook come with a Lifetime Warranty. This extends the warranty on parts to a lifetime against defects in workmanship*. It also entitles the customer to Free Bike Adjustments, and 10% off all bike accessories.
*Warranty is void if caused by normal wear, abuse, misuse or damage
Lifetime Bike Basic Tune with Bike Purchase
All bikes purchased from Action Sports in Branford or Old Saybrook come with a Lifetime Basic Tune. The following is included in the Basic Tune:
- Bike frame wipe down
- Front brake adjustment
- Rear brake adjustment
- Front derailleur adjustment
- Rear derailleur adjustment
- Proper tire inflation
- Lubricate cables
- Lubricate chain and gears as needed
- Tighten all bolts to proper torque specifications
Tune-Up Package Options
For the most comprehensive service and the best value, we recommend choosing one of our complete tune-up packages. We also offer a la carte bike repairs if you're in need of a minor fix or adjustment. We strive to complete your bike service quickly and accurately. Learn more about our packages and visit us today for your free estimate.
Home Bike Repair
We recommend having a few products at home to help you keep your bike in excellent working condition between your annual tune-ups. We have an excellent selection of essential tools, lubricants and cleaning products, and quality work stands. Shop online and pickup your items for free on your next shop visit.